Verify your Microsoft Account has a license. You may need to choose 'Sign in with another account' to proceed. Sign out and sign in again with the account associated with your Office 365 subscription. Are you using the correct Microsoft Account (MSA)? If you don't have a current subscription, you can sign up for a Can't sign in to activate.

Contact your organization's tech support for more help. If you have an Office 365 work or school account, your license may not have been set up by your system administrator. If you would like to keep the license you have, we recommend you drag the Outlook app to Trash to delete it. If you would like to use Outlook, you can. Are you trying to activate Outlook with an Office Home and Student 2016 license? The Office Home & Student license does not come with Outlook. This might help you find the email address that is your MSA. Tip: Try searching all of your email accounts for a confirmation email from Microsoft. Are you using the correct Microsoft Account (MSA)? Sign out and sign in again with the account associated with your Office 365 subscription. 'No license found' error / Can't activate Outlook. Type in Office and then delete the data license file. Open Spotlight by selecting the magnifying glass at the top right of your desktop. You can do this by opening your internet browser and going to If the page loads, your internet connection is working. Check to make sure your internet is working on the Mac you're trying to install on. Troubleshoot install or activation errors for Office for Mac.Ĭan't activate Office after installation. See the Mac section in for help and updates on these recent issues. If the issue you're having is not in these lists, you may also be experiencing an emerging issue. Please note that apponic.Įxcel for Office 365 for Mac Word for Office 365 for Mac Outlook for Office 365 for Mac PowerPoint for Office 365 for Mac Office 2019 for Mac Excel 2019 for Mac PowerPoint 2019 for Mac Word 2019 for Mac Office for business Office 365 Admin Office 365 for home Office 365 Small Business Office 365 Small Business Admin Excel 2016 for Mac Outlook 2016 for Mac PowerPoint 2016 for Mac Word 2016 for Mac Office 2016 for Mac Office 365 for Mac Outlook 2019 for Mac You can find troubleshooting steps for common installation or activation issues for Office for Mac here. * Including offers you may be interested in. The download uses apponic smart downloader.

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